Draco Intelligence Ltd values the privacy of its Users and is committed to protecting personal data. This Privacy Policy describes how we collect, use, and safeguard information on the Platform..

Personal Information: When creating an account or engaging with the Platform, Users may be asked to provide personal information, including but not limited to name, contact information, and billing details.

Usage Data: We collect data on how Users interact with the Platform to improve functionality and tailor services, including IP address, device information, and browser type.

Customer Data: Businesses may upload or integrate data into the Platform, which may include third-party personal information. Draco Intelligence Ltd acts as a processor of this data, with the User retaining data ownership.

Service Provision: Information is used to deliver, improve, and personalize the Platform’s business intelligence capabilities.

Data Analytics: We process data to derive insights, generate predictive models, and support decision-making processes for Users.

Communication: Information may be used to communicate with Users regarding updates, security alerts, or relevant service offerings.

Third-Party Services: Draco Intelligence Ltd may use third-party service providers to support Platform operations. These providers have limited access to data solely to perform tasks on our behalf.

Legal Obligations: We may disclose information if required by law or to protect our legal rights, comply with legal processes, or prevent harm to Users or third parties.

We implement industry-standard security measures to protect User data from unauthorized access, misuse, or disclosure. However, Users acknowledge that no method of electronic transmission or storage is 100% secure.

Draco Intelligence Ltd retains personal and usage data only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.

Access and Correction: Users have the right to access and request correction of their personal data.

Data Portability and Erasure: Users may request the deletion or transfer of their data, subject to applicable legal restrictions.

Opt-out of Marketing: Users can opt out of receiving marketing communications at any time.

The Platform is not intended for use by individuals under the age of 16. Draco Intelligence Ltd does not knowingly collect or solicit personal information from minors.

If User data is transferred outside of the [Jurisdiction], Draco Intelligence Ltd ensures that such transfers comply with data protection regulations and safeguards are in place.

The Draco Intelligence Ltd Platform may employ automated decision-making processes within its AI models. Such processes are designed to provide objective insights based on available data.

Users may request information on the logic involved in automated decision-making as well as the significance and possible outcomes of such processing.

Draco Intelligence Ltd uses cookies and similar technologies to personalize User experience, track usage, and analyze Platform performance. Users can manage their cookie preferences through their browser settings; however, disabling cookies may limit some functionality.

Draco Intelligence Ltd may use third-party analytics services to monitor and improve Platform performance. These third parties have limited access to data and are bound by contractual obligations to ensure data protection.

The Platform may also integrate with other applications or services (e.g., CRM or ERP systems) upon User request. Users are responsible for ensuring compliance with third-party terms and privacy policies.

Draco Intelligence Ltd may anonymize and aggregate User data for analytical purposes, such as improving AI models or identifying trends. Such data will not contain personally identifiable information and will not be used to identify individual Users.

Draco Intelligence Ltd follows industry-standard protocols to detect and respond to potential data breaches. In the event of a data breach that affects Users’ personal information, Draco Intelligence Ltd will promptly notify affected Users and take necessary actions to mitigate the impact.

Users may submit a DSAR to access, update, delete, or restrict the processing of their personal data. Draco Intelligence Ltd will respond to such requests in accordance with applicable data protection laws, typically within 30 days.

If the User is a resident of the European Union or California, they may have additional rights under GDPR or CCPA. These rights may include the right to know, access, rectify, delete, and restrict the processing of their personal data. Draco Intelligence Ltd complies with these regulations and ensures that data subject rights are respected.

Draco Intelligence Ltd is based in [Primary Jurisdiction] but may process data across international borders. When transferring data outside of the User’s country of residence, Draco Intelligence Ltd ensures that adequate safeguards are in place to protect personal information, in accordance with applicable regulations.

EU-U.S. and Swiss-U.S. Data Transfers: Draco Intelligence Ltd complies with relevant frameworks governing cross-border data transfers, including the EU-U.S. Data Privacy Framework (if applicable), and implements appropriate contractual clauses when transferring data to third parties outside the European Union.

Draco Intelligence Ltd collects only the data necessary for delivering and improving the Platform’s services. Data is processed solely for the purposes outlined in this Privacy Policy unless Users provide additional consent for other purposes.

Users may log into their accounts at any time to update or correct their information. For changes that cannot be made through account settings, Users may contact Draco Intelligence Ltd to request manual updates.

Draco Intelligence Ltd respects browser “Do Not Track” signals and provides Users with control over tracking through cookie preferences. Users are advised to review their browser’s “Do Not Track” settings for further control over their online activities.

Draco Intelligence Ltd may use aggregated, anonymized data for purposes of improving Platform functionality, training AI models, and researching industry trends. This data does not contain personally identifiable information and is used solely to enhance service offerings and drive future development.

By using the Platform, Users consent to receive communications regarding updates, security alerts, and other relevant information. Users can manage their communication preferences through account settings or unsubscribe links in emails.

Draco Intelligence Ltd may update this Privacy Policy periodically. Users will be notified of significant changes, and continued use of the Platform constitutes acceptance of the revised policy.